Returns & Exchanges
At Albayan Perfumes, we strive to ensure your complete satisfaction with every scent you purchase. If you are not entirely happy with your order, we offer a hassle-free return and exchange process within 14 days of delivery.
Initiate Your Request
Contact our customer service team via email or our online portal with your order number and the reason for the return.
Package Securely
Ensure the perfume bottle is unused, in its original packaging, and securely wrapped to prevent damage during transit.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our specialists inspect the returned item, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing